Independent software company

Beal Software

17 years of support expertise, engineered into every feature.

Public product

NexusDesk

NexusDesk is a customer service and technical support workspace built around AI-native operations: tickets, knowledge, customer context, and agent assistance designed as one system.

getnexusdesk.com Customer support software for teams ready to move beyond the shared inbox. NexusDesk can Catch and Coach poor agent responses before they are sent.

Exploration queue

01

RelayOps

Operations tool for spotting recurring workflow friction.

02

ADAM

Customer-facing SSPR and account management portal for external Citrix users.

03

Stealth mode

Private product exploration in early research.

04

Stealth mode

Private product exploration in early research.